Q I forgot the IP Camera admin password, what do I do?
A For only the brand of cameras sold by ESET and Westshine, please send an email to semon@esetcctv.com for assistance. We will provide reset instructions.
Q What shall I do if I encounter a problem with products bought from you?
APlease, don’t open or try to fix the problem yourself. Contact an appropriate manager without delay, submit inspection report or problem description. We will do our best to help you solve the problem or replace the product.
